Hi D-FBI, first of all welcome to the Uniswap Forum and thanks for your input.
On the survey, and how to read it:
We do agree surveying grantees is like asking your employees for feedback. Reading through the assessment you will find its not about presenting any score, but rather getting learnings for how to improve our internal processes.
In a grant program, you will find many different elements to provide feedback on from application to onboarding, responsiveness, tracking, communication, etc. For most of these critical phases in a grant program, grantees are the highest-context individuals (i.e., the ones that understand the inner workings of a company in your analogy).
Whereas applicants also have good insights, although just limited to the application phase as they haven’t seen the company from the inside. Indeed, there might also be merit in interviewing these folks to improve the application process.
As we mentioned in the thread, the scores should be viewed in context; the exercise is aimed at generating learnings for improvements, rather than showcasing achievements.
"In general, we’re pleased with the results of our survey and more importantly generated tangible learnings from the direct insights of program participants. We are mindful that these are opinions from accepted grantees and naturally are inclined toward more positive experiences with the UAGP. However, we still believe its worthwhile to run this exercise to test ourselves for any apparent gaps. This assumption was stress-tested by the fact no individual response rated the likelihood to recommend the UAGP to peers lower than a 9.”
On Discord Feedback:
We obv. appreciate all opinions and remarks, but you will find in DAOs sometimes loud voices can come from individual parties with their own agenda. This is not to discredit any opinion, and as we feel we’ve displayed, we still take every point mentioned as an opportunity for improvement. For instance, in this particular recent case, we provided application feedback, offered a call (which was scheduled but the party never attended), and highlighted the feedback received.
Of course, we would welcome more on your background and feedback, so please feel free to come by our office hours or schedule a personal call with us 